Prime Resolution

Training Courses

Prime Resolution delivers specialist training and CPD for mediators and for professionals who manage conflict in their own work, including HR, managers, solicitors, school staff and local authority teams. Our courses are grounded in real mediation practice and are available online, in person, or as a blend of the two. Browse the courses below and reserve your place, or get in touch if you would like something tailored to your organisation.

Learn more about our approach to training and CPD

Child Development and the Impact of Family Breakdown on Children and Young People

How an understanding of theory elevates practice: a CPD course for family mediators on child development and bringing the child's voice and agency into the room.

Family Mediation as an Early Help Strategy

Understanding parental conflict and its impact on attendance, mental health and attainment: a short course for pastoral, safeguarding and family-facing school staff.

Getting the Most Out of SEND Mediation

Practical guidance for local authority officers on approaching SEND mediation constructively, to maximise the opportunity for effective dispute resolution.

Mediation Foundation Training

Next run: 21 Sep 2026

Mixed

A six-day accredited foundation course in mediation, delivered by practising mediators, leading to registration as a Trained Mediator with the College of Mediators.

Mediation-Informed Communication Skills for Education Professionals

Practical training drawing on professional mediation practice to equip education staff with the skills and confidence to manage challenging conversations constructively.

SEND Mediation: Improving Your Knowledge, Skills and Practice

A one-day course for local authority officers: an overview of the SEND mediation process, a refresher on key EHCP legislation, and strategies for reaching agreement.

SEND Mediator Training Course

Accredited training for qualified mediators intending to carry out SEND-specific mediations for local authorities, leading to CoM and CMC registration as an accredited SEND Mediator.

Social Justice, Power and Process in Mediation

Social Justice, Power and Process in Mediation

Mediation doesn't happen in a vacuum. This course explores the mediator's role as guardians of a space that must actively resist the loss of dignity inherent in wider bureaucratic and systemic contexts.

Supporting Schools with SEND Mediation

Guidance for SENCOs, schools and colleges on supporting pupils with EHCP appeals, and on preparing effectively for mediation when cases reach it.

Taking the Mystery Out of SEND Mediation

An introductory session for groups of parents and carers, exploring the role of mediation in EHCP appeals: what it is, who it is for, and how it works.

Understanding the Challenges: Family Mediation with Parents of Children with SEND

Insight and practical skills for family mediators working with separated parents of children with SEND, supporting cohesive, child-centred co-parenting.

Not sure which course?

Talk to one of our trainers about which course fits, in-house delivery for your team, or CPD for your mediators. Free, no obligation.